Frequently Asked Questions

You can place an order directly through our website by adding products to your cart and checking out, or by requesting a custom quote for larger projects.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are processed securely in USD.

Please contact us within 24 hours of placing your order if you need to make changes. Once production begins, modifications may not be possible.

Production times vary by product. Most standard signs take 5-10 business days. Custom and larger signs may take 2-4 weeks. Exact timelines are provided during checkout.

Yes, rush production is available for an additional fee. Contact us to discuss your timeline needs.

Signs are carefully packaged and shipped via freight or ground shipping depending on size. We provide tracking information for all orders.

Yes! We offer free shipping on orders over $500. For orders under $500, shipping costs are calculated at checkout.

Absolutely! Most of our signs can be customized with your text, colors, and branding. Request a quote for custom projects.

Yes, our team can help create or refine your sign design. We offer free design mockups for quote requests.

We use premium materials including aircraft-grade aluminum, high-quality acrylic, and commercial-grade LEDs with 5+ year warranties.

We partner with professional installers nationwide. Installation can be added to your quote request.

Most signs include a 2-5 year warranty on materials and workmanship. LED components typically carry a 5-year warranty.

Many of our signs come with DIY installation hardware and instructions. However, we recommend professional installation for large or electrical signs.